Policies (copy)

You are here: / / Policies (copy)

Art Exhibit Policy

The Wilmington Memorial Library allows professional artists to exhibit their work in the library’s large meeting/program room.  The guidelines for exhibiting artwork are as follows:

  • Artists interested in exhibiting their artwork should contact the Library Director.
  • Artist should complete and sign the Art Exhibit Application. A biography of the artist with information about the style/medium of artwork should be included with the application.
  • The artwork must be deemed suitable for public display in a public library.  Determination of suitability rests with the Library Director and Board of Library Trustees.
  • Display set up and removal dates need to be coordinated with the Library Director. The typical period of time for the artwork display is 60 days.
  • The space in the meeting room allows for approximately 10 to 15 paintings. We encourage artists to view the space before planning an exhibit.
  • Paintings, prints, drawings or photographs must be suitably framed and wired and be able to be hung on the library’s preinstalled art hanging track system.
  • Artist may provide contact information and price of artwork.
  • Artwork may be photographed and featured on the library’s website and social media.
  • Wilmington Memorial Library will not engage in selling or negotiating for the sale of artwork.
  • The Wilmington Memorial Library is not responsible for loss of or damage to any of the artist’s work.
  • Because the room where the exhibit is located is used for library programs and for community meetings, viewing the artwork on display may be limited to periods when the room is not in use.

Approved by the Board of Library Trustees December 16, 2014

Updated and approved by Board of Library Trustees 11-21-17

Go to the Art Exhibit Application page.

Circulation Policy

The purpose of this policy is to provide written guidelines pertaining to the circulation of library materials for the Wilmington Memorial Library (WML). This policy is based on the need to make materials available to all patrons on an equal basis and to ensure adequate access based on the size and/or nature of the collection. In order to provide for the return or replacement of library materials, this policy determines length of loan periods, renewals, late fees, etc. Individuals are responsible for all materials borrowed on their card, including any late fees or replacement cost for lost or damaged material. Exceptions to the following policy statements may be made when warranted at the discretion of the librarian.

Library Cards

Proper identification is required to apply for a Wilmington Memorial Library (WML) card.  The following documents are acceptable

  • Massachusetts driver’s license or license with a new address sticker attached
  • Massachusetts car registration, state ID or passport
  • Wilmington property tax bill, lease/mortgage bill or utility bill

Children under age 14 are required to have a parent or legal guardian present when applying and a parent or legal guardian must sign the application.  Children age 14 and over are required to present proper identification (school I.D.) or be accompanied by a parent or legal guardian with acceptable identification.

Library cards expire every three years. Patron information is verified and updated as needed to renew.

The WML card can be used at any library in the Merrimack Valley Library Consortium (MVLC).

Residents of certified MVLC communities who have a valid library card from their hometown library have access to materials and services offered by WML.  Subscription databases and museum passes purchased by WML may be limited.

Residents of certified Massachusetts communities outside of MVLC who have a library card from their hometown may have it registered for use at all MVLC libraries.  Identification as noted above is required. The card expires in three years.  Subscription databases and museum passes purchased by WML may be limited.

Nonresidents from certified towns in Massachusetts who do not have a library card may be issued a temporary MVLC library card which expires in 30 days.  This temporary library card is only for materials checkout by the named cardholder and cannot be used to reserve materials or access databases. Those given a temporary card should be encouraged to obtain a permanent card at their hometown library.

NOTE:  Patrons from other Massachusetts  towns, who are interested in accessing WML databases, should be directed to obtain a Boston Public Library (BPL) card, which can be obtained online. The BPL offers numerous databases many of which overlap with the ones offered by WML.

Massachusetts residents from certified towns can apply for eCards using the MVLC ecard online form. Ecards provide access to resources provided by MVLC, the state, and/or their local library. eCards are also full-service library cards, permitting fully verified patrons to borrow and reserve physical materials. 

Out of state residents will be charged $50.00 annually for a WML restricted local use only card.  The card expires in one year.  Information should be verified and updated as needed to renew.  Payment of the annual fee is required.  This card cannot be used to request interlibrary loan items. It can be used to:

  • check out only materials owned by WML
  • access subscription databases and online services purchased by WML
  • access the library’s public internet computers

NOTE:  Residents from out of state who work in Wilmington may get a WML restricted card at no cost.  Proof of employment is required.

Teachers, day care providers and homeschoolers working with Wilmington residents in a planned educational environment may apply for a WML Teacher Card.  The card expires on June 30th each year and must be renewed annually.  It can be used to

  • borrow materials for up to six weeks for classroom use, at the discretion of the Librarian.  Only    materials owned by WML are eligible for this extended loan period.
  • request items on interlibrary loan.
  • access subscription databases and online services purchased by WML.
  • access the library’s public internet computers

Organizations, schools and businesses located in Wilmington may apply for a WML restricted card.  The application must be signed by an administrator, owner or head of the organization. The card expires in one year.  Information should be verified and updated as needed to renew.  This card cannot be used to request interlibrary loan items.  It can be used to

  • check out only materials owned by WML.
  • access subscription databases and online services purchased by WML.
  • access the library’s public internet computers

Library Bill of Rights

The Board of Library Trustees endorses the Library Bill of Rights which states that “a person’s right to use a library should not be denied or abridged because of origin, age, background or views.”  Consequently, the responsibility for what children or young adults may choose for their own use from the library’s collection rests with their parents or legal guardians. WML does not restrict the borrowing privileges of anyone including children.

Library Card Privacy

The Wilmington Memorial Library maintains confidentiality concerning all patron records and transaction as required accordance with Massachusetts General Laws (Chapter 78, Section 7). Recognizing the potential need for parents or legal guardians to have information on borrowed library material in order to rectify paying for or finding material for which they are financially responsible, library staff may release this information if the circumstance is warranted and the parent or guardian is in possession of the minor’s library card. All patrons are encouraged to utilize their library card and PIN to access their borrowing record and their children’s borrowing record.

Loan Periods, Limits, Late Fees, Etc.
Material Type Loan Period Limit per Card Renewals Late Fee per day Maximum Fine
Books/Audio Books 21 days none 2 none none
Hot Books 14 days 2 0 $1.00 $3.00
Magazines 7 days none 2 none none
CDs 21 days none 2 none none
DVDs 7 days none 2 none none
Hot DVDs 7 days 2 0 $1.00 $3.00
Video Games 7 days 3 2 $1.00 $3.00
E-Readers 21 days 1 0 $1.00 $3.00
Museum Pass   $5 fee if not picked up 1 day 1 0 $10.00 $30.00
Hot Spots 14 days 1 0 $10.00 $30.00
Library of Things Loan Periods and fees vary. See website.

Note: Hot Books, Hot DVDS, and Hot Spots cannot be placed on hold.

Bill Notice:

A bill notice is sent when library material is 35 days overdue.

Patron Delinquency:

Borrowing privileges are suspended from the Wilmington Memorial Library and from any MVLC library when:

  • an item(s) is 14 days overdue.
  • 20 items are overdue.
  • $20 or more is owed (fines and lost item charges).

Reserving Library Material

Requests/Holds:

Library material may be reserved online or by visiting or calling the library.  When the library material is available, notification is generally by email or text message. Calls will be made if no email is provided.  Reserved library material is held for seven days.  Material not picked up by the hold date is removed from the holds shelf and returned to the owning library. Patrons who neglect to pick up large quantities of requested materials may have their active requests suspended and/or lose their request privileges.

In order to manage all interlibrary loan requests in a timely manner, the number of requests made by a patron may be limited by WML and/or by the regional delivery system.

Approved by the Board of Library Trustees 3/15/16

Updated and approved    02/21/18

Updated and approved    11/20/18

Updated and approved    12/17/19

Updated and approved    09/27/21

Updated and approved    05/20/25

Collection Development Policy

Introduction

Requirements: 

Libraries in Massachusetts are required by law (Massachusetts General Laws, Chapter 78, Section 33) to adopt a written policy for the selection of library materials.  The Board of Library Trustees has adopted the following policy in accordance with this law.

Purpose: 

The purpose of the Wilmington Memorial Library Collection Development Policy is to set broad guidelines for the selection of library materials that correspond to the library’s mission and the goals identified in the Library’s Long Range Plan.  It may also be used to inform the public about standards and principles upon which selections are made.

Mission and Long-Range Planning:

The library’s collection development policy supports the basic tenets expressed in the library’s mission statement which reads: The Wilmington Memorial Library enriches the community by promoting the joy of reading, lifelong learning, and is a welcoming place for quiet reflection and community connection.  Every five years the library undertakes a planning process involving staff, library trustees, and community representatives. The process results in a review of the library’s mission and the development of a long-range plan that identifies how the library should serve the community. The principles espoused in the library’s mission statement with the accompanying goals and objectives serve as continuing guidelines in collection development.

Philosophy: 

The Board of Trustees endorses the Library Bill of Rights, Freedom to Read Statement and the Freedom to View Statement of the American Library Association and subsequent documents defining the principles of intellectual freedom. Thus, the library does not promote particular beliefs or views. Rather, it provides a resource for the various opinions, which apply to important, complex, and controversial questions, including unpopular positions. Language, situations, or subjects, which may be offensive to some patrons, do not disqualify material that, in its entirety, is judged to be of value. Materials are not marked or identified to show approval or disapproval of contents, no materials are marked to restrict their use by ages. No materials are sequestered except to protect valuable items from damage or theft. Materials may be placed in temporary storage due to lack of adequate shelf space in the open stack areas. 

Collections

The children’s collection serves children through grade five and parents, teachers, and others who work with children.  The collection focuses on materials that develop reading ability, inform children about the world around them, stimulate the imagination, and entertain.  The collection is balanced between popular titles and core materials suitable for the varied interests and reading levels of their audience.  The collection is meant to supplement, but not replace, the Wilmington Elementary School libraries.

The teen collection serves patrons in grades six through twelve, and is primarily a browsing collection meant to supplement, but not replace, the Wilmington Middle and High Schools’ libraries.

The adult print and media collection is a browsing collection geared toward the recreational and educational needs of the general adult population in Wilmington.  The adult collection also includes online educational resources.  The collection is meant to supplement, but not replace, school and/or academic libraries.

The library acquires materials in a variety of formats, including paper and digital.  The same work may be acquired in more than one format to meet the various needs and/or preferences of library patrons.

Selection

Selection refers to the decision to add to, retain, and remove items from the collection.

The Board of Library Trustees has the ultimate legal responsibility for the library’s collection. The authority and responsibility for the selection of library materials is delegated to the Library Director and under his/her direction to professional librarians who are knowledgeable in collection development principles and practices.

The following sources are among those regularly used by selectors.

    • Reviews in professionally recognized resources are a primary source for material selection. Standard bibliographies, book lists by recognized authorities, and the advice of competent people in specific subject areas will also be used.  Review sources include but are not limited to:
      • Best Seller Lists (New York Times, Boston Globe, Amazon, etc.)
      • Library Journal
      • The New York Times Book Review
      • School Library Journal
      • Kirkus Reviews
    • Suggestions from staff (other than those officially assigned selection responsibility)
    • Requests from library patrons

Individual items are purchased based on the following criteria:

  • Staff judgment and expertise
  • Demonstrated or perceived interest, need, or demand by library patrons or potential patrons
  • Availability of shelf space
  • Contemporary significance or permanent value of the material
  • Relevance to the experiences and contributions of diverse populations
  • Quality, including accuracy, clarity, and usability
  • Reputation of the author, publisher or producer, or other contributors
  • Importance as a document of the times
  • Relative importance in comparison to existing materials on the same subject
  • Format, durability, and ease of use
  • Value of resource in relation to its cost
  • Availability through other sources, particularly the Merrimack Valley Library Consortium

The library will strive to meet the high interest or high demand of popular titles by purchasing multiple copies as necessary, keeping in mind constraints of budget and competing needs of the collection.

Deselection is the process by which the collection is purged of materials that are damaged beyond repair, outdated, or no longer in use.  Deselection is done on a regular basis by the selectors.  The library makes every reasonable effort to see that deselected materials are disposed of in the most appropriate manner.

  • Criteria for deselection:
    • Changing needs and interests of the community
    • Outdated information
    • Number of circulations
    • Availability of similar materials in the collection
    • Physical condition and age of the item
    • Appearance on standard lists
    • Available shelf space
    • Availability at other local libraries
    • Obsolescence of format
  • Deselected items will be:
    • Given to the Friends of the Library to be sold at the Bookstore Next Door or donated to other non-profits
    • Donated to the local schools or other libraries
    • Recycled or destroyed, if condition warrant

Donations

Material Donations:

The library does not accept direct donations of physical materials. Donations of books and DVDs should be brought to the Friends of the Library Bookstore Next Door. Selectors may acquire items donated to the Book Store Next Door for the library’s collection on a case-by-case basis. The Bookstore and/or library retain the right to sell, donate, recycle, or discard any donated item at any time.

Self Published Books

The library will consider self-published works for acquisition using the same selection criteria that is used for all our materials. The following factors will also be considered in whether the self-published work will be added to the collection:

    • The author is from Wilmington, or the content of the book relates to the history of the town.
    • The work has had the benefit of a professional editor/proofreader or a writing group.
    • The work has a positive review from a professional literary publication.
    • The selector has reviewed and determined that the material should be added to the collection.

Local History Collection

The purpose of the Wilmington Memorial Library Local History Collection is to preserve materials that document the history of Wilmington, and to make these materials available to researchers and the general public.

The major emphasis of the collection is current and historical information about the town of Wilmington. In addition, the collection includes a small selection of materials about the towns contiguous to Wilmington.

The collection does not include artifacts of any type, nor does it include traditional archival materials such as posters, diaries, letters, or personal handwritten or unbound papers.  These items are housed at the Town Museum under the care of the Town Curator.

Every effort is made to digitize local history documents and make them available through the library’s website.

Addendums

Request for Reconsideration of Library Materials
ALA Library Bill of Rights
ALA Freedom to Read Statement
ALA Freedom to View Statement

Approved by Board of Library Trustees 2/15/11;
Revised 3/15/11;
Revised 11/18/14;
Revised 6/16/15;
Revised 2/15/22
Revised and approved November 18, 2025

Collection of Signatures for Nomination Papers and Ballot Questions Policy

Per a ruling from the Massachusetts Elections Division that states: “Both the Unites States and Massachusetts Constitution protect the right to solicit signatures on nomination papers and ballot questions in a reasonable and unobtrusive manner in open public spaces,” the Wilmington Memorial Library allows the collection of signatures for nomination papers and ballot questions petitions in a designated  area. The following conditions apply:

  • Solicitation of signatures is allowed outside at the front entrance to the library on Middlesex Avenue. No solicitation is allowed inside the library.
  • Petitioners may collect signatures on the sidewalk and under the portico.
  • No tables or chairs may be set up on library grounds for the purpose of petitioning.
  • Library staff may request identifying information from petitioners.
  • Petitioners may not impede access to the library entrance, harass library patrons or create any disturbance in front of the library.
  • The Wilmington Memorial Library does not endorse any candidate or ballot initiative of the petitioners.
  • Solicitation for any other purpose other than nomination papers and ballot questions is not permitted in the library or on library grounds.

Approved by the Board of Library Trustees September 15, 2015

Community Bulletin Board Policy

Wilmington Memorial Library provides a space for the display and dissemination of materials for community events and activities as well as notices considered to be of community interest.

Community bulletin boards/literature racks may be used for the following types of information:

  • Postings of forthcoming or continuing educational, social, civic, charitable, cultural or recreational events and activities.
  • Flyers, brochures or schedules of local nonprofit organizations, groups or agencies.
  • Postings by any federal, state or local government agency providing services to citizens.
  • Postings announcing community services and volunteer opportunities.

Community bulletin boards/literature racks may not be used for the following types of information:

  • Commercial notices, solicitations, business cards, job postings and retail advertising.
  • Personal notices of items for sale.
  • Personal solicitations for fundraisers (i.e. walkathons, road races, etc.)
  • Materials that support or oppose any political candidate or ballot measure.
  • Materials that support or oppose a specific religious conviction.

Posting Guidelines

All items must be reviewed and posted by library staff. Notices posted without authorization will be removed. The Library Director or designee has final say on postings.

Due to limited space, the library reserves the right to prioritize the items that are posted based on community interest and timeliness of event. Some approved items may not be posted due to space limitations.

Postings larger than 11 inches by 8 ½ inches may not be accepted.

Postings without a specific date may be removed after 30 days if space is needed.

Posting of materials does not imply library endorsement or consent; nor will the library accept responsibility for the accuracy of the statements made in such materials.

Approved by Board of Library Trustees 5/18/10
Updated and approved   2/21/17
Updated and approved 4/19/22

Computer Use and Internet Access Policy

The Wilmington Memorial Library provides computer services, including free access to the Internet, in accordance with the library’s mission to provide access to informational resources. All users of the library’s computers, the Internet, and wireless network are expected to use these resources in a responsible manner, and to follow the rules and regulations set forth in this policy.

Rules Governing Use

Unacceptable use of the computers, Internet, and/or wireless network, including but not limited to the following activities, is prohibited:

  • Using the computers, Internet, and/or wireless network for any illegal purpose.
  • Using the computers, Internet, and/or wireless network in violation of Massachusetts General Laws Chapter 272, Section 29 which prohibits dissemination or possession of obscene matter.
  • Using the computers, Internet, and/or wireless network in violation of Massachusetts General Laws 272, Section 28, which prohibits dissemination of material harmful to minors, as defined in Section 31.
  • Unauthorized disclosing, using or disseminating, personal identity information about minors.
  • Compromising the privacy of other patrons.
  • Transmitting materials or messages that are threatening, harassing, defamatory, libelous, or slanderous.
  • Violating copyright or software licenses.
  • “Hacking” or attempting to modify or gain unauthorized access to files, passwords, or data belonging to the library or to other parties.
  • Damaging computer hardware or altering software on any computers.

The library reserves the right to take appropriate action to insure compliance with this policy.  Violators of this policy may lose computer privileges and in some cases, library privileges.  Illegal acts involving the use of the library’s computers may also be subject to prosecution by local, state or federal authorities.

The library strives to balance the rights of patrons to access all types of information resources with the rights of patrons and staff to work in a public setting free from disruptive sounds and offensive visuals. Patrons are reminded that the library’s computers are located in public areas which are shared with library users and staff of all ages, backgrounds and sensibilities. Individuals are expected to consider this diversity and respect the sensibilities of others when accessing potentially offensive information or images. The library reserves the right to ask users to refrain from displaying these kinds of computer images.

Disclaimer

The Wilmington Memorial Library offers unfiltered computer and Internet access.  The library does not monitor and has no control over the information accessed through the Internet and is not responsible for its content.  Given that information on the Internet is characterized by constant change and also may be outdated or inaccurate, patrons are advised to exercise judgment when evaluating the usefulness and reliability of material found on the Internet. Neither the Board of Trustees of the Wilmington Memorial Library, the library staff, nor the Town of Wilmington is liable for any negative consequences that may occur as a result of using the library’s Internet connection.
The wireless Internet access offered is unfiltered via an open, unsecured wireless network. It is strongly recommended that the network not be used to transmit personal, financial or legal data. It is not possible for the library to protect against malicious theft or interception of such data transmitted over our network. The library will not be responsible for any information (i.e. credit card) that is compromised, or for any damage caused to hardware or software due to electrical surges, security issues or consequences caused by viruses or hacking. Use of the wireless network is entirely at the risk of the user. The library disclaims all liability for loss of confidential information or damages resulting from that loss.

Children’s Use of the Internet

In accordance with the American Library Association “Library Bill of Rights” and a supplemental document entitled “Access to Electronic Information Services and Networks”, the library does not set an age limit on access to electronic information. In the Children’s Room, the library staff will refer children to appropriate web resources. As with other library materials, parents and legal guardians, not the library staff, are responsible for the Internet information selected and/or accessed by their children. Parents who are concerned about their children’s use of the Internet are expected to provide guidance to their own children.  The library strongly urges parents to instruct children never to give out personal information (name, address, telephone number, password, credit card number) online. Please be aware that the library’s “Policy for the Safety of Children in the Library” states that “children 9 and under may not be left unattended in the building.”

Limits on Computer Use

  • Due to a limited number of public computers, time is limited to forty-five (45) minutes when others are waiting.  If no patrons are waiting, time will be automatically extended in 30-minute increments up to a maximum of three hours per day per person.  Patrons may request (2) 30-minute time extensions after reaching their three hour daily limit, for a maximum of one additional hour. Time extensions will be made at the discretion of the librarian. All computers will automatically shut down 10 minutes prior to close.  There is no time limit on the use of the wireless network.
  • Computers located on the 2nd floor of the building are intended for patrons under the age of 18 and for adults accompanying children.  Patrons over the age of 18 may be asked to move their work to the 1st floor computers.
  • Computers located on the 1st floor of the building are intended for patrons over the age of 18.  Patrons under the age of 18 may be asked to move their work to the 2nd floor computers.
  • Patrons should have adequate computer skills in order to use the library computers. The library staff will assist patrons as time permits, but cannot offer personal instruction.  Patrons are encouraged to sign up for free tutorials offered by the library if instruction is needed.
  • The computers do not have speakers. Patrons should bring headphones if they wish to listen to music and/or videos. Earbuds are available to purchase.
  • Library staff is not available to assist patrons with the wireless network.

Users are responsible for configuring their own equipment.  The Library does not guarantee all wireless devices will work with our network.

Printing and Saving

  • Black and white and color printing is available for a fee from all public computers. Coin box accepts cash only.
  • Printers are intended for personal and homework use, not for business or bulk printing.  The library reserves the right to limit quantity.
  • The library is not responsible for the recovery of any files saved to the library computers.  All files saved to the library computers are deleted once the computer logs off at the end of a session. 8GB USB (aka Flash) drives are available to purchase.

Approved by the Board of Library Trustees April 15, 2008

Amended July 7, 2009

Amended July 22, 2010

Amended March 19, 2013

Confidentiality Policy

The Wilmington Memorial Library maintains confidentiality concerning all patron records and transaction as required by law. According to Massachusetts General Laws, Chapter 78, Section 7 “that part of the records of a public library which reveals the identity and intellectual pursuits of a person using such library shall not be a public record as defined by clause twenty-six of section seven of chapter four.”

Confidentiality extends to information sought or received, materials consulted or borrowed; and includes database search records, reference interviews, circulation records, interlibrary loan transactions, registration records, and all other personally identifiable uses of library materials regardless of age.

The Wilmington Memorial Library recognizes the potential need for parents or legal guardians to have information on borrowed library material in order to rectify paying for or finding material for which they are financially responsible. Library staff may release this information if the circumstance is warranted and the parent or guardian is in possession of the minor’s library card. All patrons are encouraged to utilize their library card and PIN to access their borrowing record and their children’s borrowing record.

A subpoena or search warrant authorized under the authority of federal, state, or local law relating to civil, criminal, or investigative power is required prior to release of a patron’s library record.  Upon receipt of any such subpoena or search warrant, the Library Director will consult with legal counsel to determine if the subpoena or search warrant is in proper form and if there is a valid basis for its issuance before providing a patron’s confidential information.

Approved 10/21/2003
Updated and Approved 11/20/2018

Gift Acceptance Policy

Introduction

This policy is intended as a guideline for gift donations to the Wilmington Memorial Library via the Friends of the Wilmington Memorial Library and allows for flexibility on a case-by-case basis upon recommendation of the Library Director and approval of the Board of Library Trustees and/or the Executive Board of the Friends. The Library Director is charged with reviewing and discussing with donors potential gifts and policies on gift acceptance.  The Library and/or Friends of the Wilmington Memorial Library shall only accept gifts that are consistent with its stated mission, purpose and priorities. 

Monetary Donations

Monetary gifts shall be accepted by the Friends of the Wilmington Memorial Library and will be utilized to purchase materials or equipment, support library programs, or in other ways that the Library Friends of the Wilmington Memorial Library deem appropriate. Unrestricted monetary gifts may be given in memory of or in honor of an individual. Restricted monetary gifts will only be accepted if they are consistent with the library’s stated mission, purpose and priorities of the Friends of the Wilmington Memorial Library. Only substantial monetary donations will be considered for restricted purposes. 

For donations to the Friends of the Wilmington Memorial Library, please complete and return this Friends Gift Donation form with your donation to the library.

Library Materials and Equipment

See Collection Development Policy.

Personal Property

Gifts of items for permanent display or preservation are not normally accepted. The Library will not accept gifts that are too restrictive in purpose or cannot be accommodated due to space limitations, safety requirements, long term maintenance costs, etc.  Gifts of personal property will only be accepted if they are consistent with the library’s stated mission, purpose and priorities. 

Personal property is accepted only on the condition that it may be sold, kept, given away or discarded at the discretion of the Library Director and/or the Board of Library Trustees. An appropriate deed of gift or similar document transferring sole and exclusive ownership of the item to the Library may be required. 

Acknowledgements

The Library attempts to acknowledge each gift with a letter or receipt.  Gifts of large monetary amounts or gifts of significant value will be publicly acknowledged unless donor requests to remain anonymous.

Approved by the Board of Library Trustees September 17, 2013.
Revised and approved December 23, 2025

Fundraising Policy

Only the Friends of the Wilmington Memorial Library, a 501c 3 organization formed to support the Wilmington Memorial Library, is allowed to engage in fundraising activities in the library or on library grounds. No other fundraising for civic, political, welfare, youth or other groups, charities or causes, including raising money through the sales of goods or food, is permitted in the library or anywhere on library property at any time.

Approved Board of Library Trustees 6-15-10

Information Services Policy

Purpose

Information services link people with resources to meet informational, educational, cultural and recreational needs. This policy is intended to provide library staff with guidance in providing information service and to inform the public as to the scope of this service.

Overview

  • Information requests shall be answered promptly, accurately, efficiently, and courteously.
  • Patrons will be provided service on an equal, nondiscriminatory, and nonjudgmental basis.
  • Information requests will be treated as legitimate unless it becomes clearly apparent that they are otherwise.
  • Transactions between the patron and staff members are confidential.

Types of Assistance Provided

  • Quick Reference
    Staff answers simple informational questions utilizing the library’s resources.
  • Locating Materials
    Staff provides assistance to patrons in using the online public catalog to locate material in the library and/or place it on reserve.
  • Reader’s Advisory
    Staff recommends books to readers by helping them identify their reading preferences.
  • Research and Homework Help
    Staff assists patrons in utilizing library resources and performs limited research to answer inquiries.
  • Downloading
    Staff provides instruction to patrons on how to download e-resources subscribed to by the library.

Type of Assistance not provided because it is deemed beyond the scope of the library’s service responsibilities:

  • Interpretations, advice, or personal recommendations in any area other than the use of library resources. This includes, but is not limited to, legal, medical or tax advice.
  • Critiquing or editing patron documents, including resumes for job seekers.
  • Assisting patrons in completing online forms including making a purchase online.
  • Engaging in extensive research projects on behalf of an individual. The library reserves the right to determine whether the research request is beyond the scope of service.

Tech Help

  • Staff provide general assistance to patrons using the library’s computers and printer service. Patrons using the library’s computers are expected to understand computer basics such as using a mouse and navigating the internet.
  • Patrons needing more in depth technology help may make an appointment for one- on-one technology assistance for up to one hour. Patrons can bring their own device or can utilize the library’s public computers. In order to insure that this tech help is equitably available to all patrons, we ask that no more than two appointments per month be made.
  • Drop-in-tech help is available to assist with less complex computer issues that require 15 -20 minutes of help. The sessions may be limited in time depending on the number of people needing help. Please check library’s website for drop in tech help day and time.
  • Troubleshooting computer hardware problems, running virus scans, installing software, etc. are beyond the scope of the library’s tech help. The library reserves the right to determine whether a patron’s request for tech help is beyond the scope of service.

Approved by the Board of Library Trustees
April 17, 2018

Kids Display Case Policy

The Wilmington Memorial Library has a display case in the Children’s Room for use by children to display their personal collections. This display case has three shelves – each 27 ½ inches wide and 16 inches deep with adjustable height. The guidelines for use of this display case are as follows:

  • A Kids Display Case Request form must be completed and signed by a parent.
  • Children up to and including age 12 are eligible to display collections.
  • Collections must be deemed suitable for a public library and of interest to children. Determination of suitability rests with the Youth Services Librarian, Library Director and Board of Library Trustees.
  • Display set up and removal dates need to be coordinated with the Youth Services Librarian.
  • Once a child has displayed a collection, the child’s name will be added to the end of the current wait list. Depending on the length of the wait list, children will usually be allowed to use the exhibit case for display once every three months.
  • The library will provide a sign with the child’s name, age and type of collection.
  • Children and/or their parents are expected to set up and take down the display by the specified dates. Collections that are not picked up by the agreed upon date will be removed by library staff.
  • Collections may be photographed and featured on the library’s website and social media.
  • Although the display case is locked, Wilmington Memorial Library is not responsible in the event of damage or theft.

Approved by the Board of Library Trustees 11-21-17
Updated and approved 4-19-22

Lending Policy Regarding Decertified Libraries

Wilmington Memorial Library upholds the importance of maintaining the minimum standards of public library service required for a community to be certified by the Massachusetts Board of Library Commissioners to participate in the State Aid to Public Libraries program. Communities that do not meet MBLC standards and are not granted a waiver are decertified. The Massachusetts Board of Library Commissioners considers any municipality that closes its main public library or ceases offering library service for “any reason other than the undertaking of a project to improve library service (construction, automation preparation or inventory) or the occurrence of a natural catastrophe (including a limited emergency closing due to illness or death or pandemic) to be, as of the date of that termination of service, no longer a certified participant in the State Aid to Public Libraries program.”1

The regulations governing this program state that “all public libraries participating in the direct state aid grant program must be willing, on a reciprocal basis, to extend direct access and services to nonresidents who are cardholders in other libraries participating in the state grant program”2. The regulations do not oblige participants to lend materials to residents of decertified communities, only to provide “access to reading and reference rooms under the same conditions as residents of the [local] community.”3

Full use by residents of decertified communities would be an inappropriate reliance on Wilmington Memorial Library. Permitting such use would subsidize library services to a community unwilling to support its own public library at the expense of Wilmington taxpayers. Therefore, Wilmington Memorial Library will not lend library materials to residents and cardholders (including ecard holders) of decertified communities, either through direct reciprocal borrowing or through inter-library loan and network transfers. However, Wilmington Memorial Library will allow residents and cardholders of decertified communities to have access to our library facility, use our reading room and reference services, and attend our programs.

  1. Massachusetts Board of Library Commissioners.  “Policy, FY26 State Aid to Public Libraries Program, The Closure of a Public Library”.  Approved October 5, 2023.  (State Aid Policies are approved annually.)
  2. 605 CMR 4.01
  3. Ibid.

Approved: Board of Library Trustees January 18, 2005
Updated and approved by Board of Library Trustees May 20, 2025

Library Displays Policy

The Wilmington Memorial Library creates library displays for public browsing comprising the informational, cultural or recreational holdings of the library’s collections and formats, all of which have been purchased in accordance with the Trustee-approved Collection Development Policy.

New acquisitions will be displayed as a matter of course, as well as titles and media, which reflect the ever-changing demographics and diversity of the Wilmington community.

“Staff or Patron Recommendations” displays reflect the personal taste and reading preferences of individual staff members or patrons and serve as reader’s advisory suggestions.

Thematic displays may focus on national and international celebrations, current events, pop culture or other topics of interest.

Materials used for library displays do not constitute Library or Town support, sponsorship or endorsement, nor does the absence of titles reflect non-support.

Approved by the Board of Library Trustees 3/21/23

Meeting Room Policy

Meeting and Study Room Policy

The Wilmington Memorial Library has two meeting rooms available for public use: The Stewart Room and the Banda Room, both on the second floor of the Library. A small meeting/study room, the Johnson Room, is located on the first floor and is available for small meetings and/or study. A Privacy Booth is also located on the second floor of the Library and is available for study, phone calls, or virtual meetings.

Small Meeting/Study Rooms

The small meeting room areas are available for individuals to book for study or for small meetings. Limited to four hours per week per patron. Rooms must be vacated 15 minutes before closing time.

Please see the Tutor Policy for booking of tutors.

  • Johnson Room (limit six)
    • Table seating for up to six
    • Wireless access
    • TV with laptop projecting capabilities
  • Privacy Booth (limit one)
    • Table seating for one
    • Wireless access
    • Laptop and headset available upon request

Meeting Rooms

The Stewart Room and the Banda Room are available for use by local non-profits and community organizations only. These meeting rooms are limited to one reservation per month per organization, except by Library Director’s approval. Meetings are limited to two hours per day, unless otherwise approved.

Meetings must adjourn 15 minutes before closing and vacated by closing time.

  • Banda Room (limit 12)
    • Conference room table that seats up to 12
    • OWL Cam
    • Whiteboard
    • Wireless access
    • TV with laptop projecting capabilities
  • Stewart Room (limit 40)
    • Table seating for 24, chair seating for 40
    • Mobile whiteboard
    • OWL Cam
    • Wireless access
    • Overhead projector with laptop projecting capabilities, mounted wall screen and speakers, DVD player.

Booking Priority

The first priority for meeting rooms is to serve the community through library programs and functions that further the work of the Library. Next priority will be given to town agencies, and organizations directly affiliated with those agencies. Third, Wilmington non-profit or local community groups may reserve the use of the meeting rooms as the schedule permits.

The Library reserves the right to re-schedule confirmed reservations to accommodate library-sponsored programs and events.

Eligibility. A Wilmington resident age 18 or older may book any of the meeting rooms on behalf of a local non-profit organization or local community group engaged in educational, cultural or civic activities.

Equitable Use of Meeting Rooms. Library meeting rooms shall be made available on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting use. Permission to meet at the library does not in any way constitute or imply endorsement of the users’ policies, beliefs, or programs by the Wilmington Memorial Library.

Restrictions. Meeting rooms cannot be used for commercial purposes, for the solicitation of or development of a business, for profit, for religious services or proselytizing, for political campaigns, or for private social gatherings. Fund raising will be limited to the Friends of the Wilmington Memorial Library and library purposes. No use of meeting rooms will be allowed that is likely to disturb library patrons in entering and using library facilities, impede library staff in the performance of their duties, or endanger the library building or collection.

Free and Open to the Public. All meetings must be open to the public and free of charge.

Fee for Room Use. There is no fee for use of the meeting rooms. However, if the Director and Board of Trustees of the Wilmington Memorial Library determine that police protection will be reasonably necessary, the group seeking to reserve the use of a meeting room shall be required to pay in advance the anticipated cost of such police protection.

Food & Drink. Non-alcoholic beverages in covered containers are permitted. Food is not allowed in the meeting rooms.

Publicity. Press releases and meeting notices must comply with the description as listed on the application and must state the sponsoring agency. In publicizing a meeting at the library, the sponsoring group must be clearly identified. Groups must not imply Wilmington Memorial Library endorsement or sponsorship in their publicity. The library’s phone number, email address or website should not be listed on any publicity.   The applicant is expected to adhere to the stated purpose of the meeting and to conduct it accordingly. All notices, petitions and publications, for distribution within the library, must have prior approval of the Library Director.

Parking and Check-in. The sponsoring organization should inform those attending a meeting at the library to park in the lower lot on Wildwood Street. A representative of the group that booked the meeting room must check in at the main desk on the first floor upon arrival for the meeting.

Table and Chair Setup. Custodial staff will set up the Stewart Room as requested using the provided set up options at booking. The group and/or their representative are responsible for leaving the room in a clean and orderly condition.

AV Equipment. Meeting room AV equipment may be used with prior permission depending on the availability of staff. All equipment requests must be scheduled at the time the room request is submitted. Technical support by library staff is only available as staffing allows. If AV equipment is needed, it is strongly recommended that appointments be made in advance to become familiar with library equipment before a scheduled meeting.

Children. Children must be supervised at all times by a responsible adult and cannot be left unattended in any area of the library.

Disruption of Service. Meeting room activities and noise must not interfere with normal library operations. If the group or individual in attendance is being disruptive, the group or individual may be asked to leave the premises by Library staff.

Signs and Storage. Nothing may be attached to the walls or ceiling. Nothing may be stored before or after the meeting. All outside equipment and supplies must be removed after the meeting.

Cancellations.  The applicant should notify the library of a cancellation of a meeting room reservation as soon as possible.

The Library Director reserves the right to cancel the use of a Meeting Room for good cause and shall promptly notify the event organizer of such cancellation.  “Good cause” shall include, but not be limited to, new information about actual public safety concerns, unforeseen library closings, etc. The Library is not responsible for cancellations due to emergencies (e.g. inclement weather, power failure). In case of inclement weather, the applicant should contact the library to ascertain whether the library is open

In the rare circumstance that a conflict occurs after a meeting room has been booked, the library will contact the applicant as early as possible to reschedule. In all cases, the applicant is responsible for notifying potential attendees of any schedule changes.

Liability and Responsibility. By submitting the application electronically, the representative for the organization acknowledges the policies and regulations governing use of the meeting room and assumes responsibility for observing them.

The Wilmington Memorial Library assumes no responsibility for lost, stolen or damaged items brought into a library meeting room.

Any group that damages library property will be liable for costs incurred in connection with such damage and may lose the privilege of using meeting rooms in the future.

Any individual or organization using a library meeting room agrees to indemnify and hold harmless the Library, its Board of Trustees, the Town of Wilmington and its officials for any and all liability which may arise from the use of the premises.

Exceptions to this policy may be made only by the Library Director.  Failure to abide by this policy may result in denial of subsequent use of meeting and study room privileges.

Adopted by the Board of Library Trustees                          January 17, 2011
Revised and approved by the Board of Trustees                April 16, 2019
Revised and approved by the Board of Trustees                June 15, 2021
Revised and approved by the Board of Trustees                February 19, 2023
Revised and approved by the Board of Trustees                March 18, 2025
Revised and approved by the Board of Trustees                February 17, 2026

Minimum Staffing Policy

In order to maintain good customer service and a safe working environment, the following minimum staffing guidelines should be followed for the library to remain open and/or normal operations to continue:

  • A minimum of three staff persons should be in the library at all times (two on the first floor and one on the second floor) plus one library page to help cover breaks (other staff may fill this role).
  • In the event that there is insufficient staffing to open both floors, the Children’s Room should be closed and minimum of two staff persons and a page assigned to the first floor.
  • If the minimum staffing for the first floor cannot be met, the library should be closed to the public and remaining staff should continue to work their assigned shifts.

Please note:

The Librarian in Charge should call other staff to try to fill unassigned shifts.

The Librarian in Charge should alert the Library Director or the Assistant Library Director to the situation.

Breaks should be taken in the building when minimally staffed.

Lunches may have to be staggered: 11:00 am, 12pm, 1pm or else 12pm, 1pm, 2pm in order to have adequate coverage.

Library programs and room bookings may need to be cancelled.

Appropriate notices should be posted on doors, social media and the website in the event that the Children’s Room or the library is closed.

The following statement (s) may be used:

The Children’s Room is temporarily closed to the public due to inadequate staffing. Please contact the main desk for assistance.

The Library is temporarily closed to the public due to inadequate staffing. Staff are available via email or telephone until (insert time).

Approved Board of Library Trustees 11/16/21

MVLC Circulation Policies

Each member library is an independent entity and regulations, fines and charges will vary from library to library. However, MVLC members do have some policies in common:

  • Residents of MVLC communities must have a library card from their home-town library.
  • Your MVLC card may be used at any public library in the consortium.
  • You are responsible for all materials borrowed on your card.
  • Most materials may be returned to any MVLC library.
  • Replacement costs will be charged for lost or damaged materials.
  • Fines and replacement costs may be paid at any MVLC library.
  • Borrowing privileges will be suspended if materials are not returned or if overdue fines are not paid.

Non-profit Collection Box Policy

The Wilmington Memorial Library will allow non-profit groups to reserve a library-provided collection box for donated goods only when approval is secured in advance via submission of the attached application form and when approved placement meets all criteria specified below. The library cannot support the collection of cash or checks.

To reserve the library-provided collection box, the non-profit organization must apply to and receive approval from the Library Director. Any box left without prior and explicit approval will be disposed of immediately.

Only one (1) collection box will be authorized at any given time. Approval is granted on a first-come, first-served basis, for one specified four-week maximum period. Each authorization is for the specified time period and does not imply permission for any future time period. Approval will be granted no more than once a year to any group; however, all requests will be considered and may be approved at the Library Director’s discretion. An application must be submitted for each subsequent placement request.

The collection box provided by the library is located across from the main desk on the first floor. The non-profit organization should provide a sign (8 ½ by 11) that clearly and neatly indicates the sponsoring organization and contact information, the purpose of the collection drive, and the collection box pick-up date. All signs must be approved by the Library Director and modifications may be required until signage meets appropriate standards.

Collections are allowed for a maximum time period not to exceed four (4) weeks. The expiration date will be indicated on the applicant’s copy of the approved application form. It is the responsibility of the requesting party to remove the contents of the box and signage on that date. If the collection box is not retrieved within three (3) business days following the expiration date, the box and all its contents will be disposed of. No reminder or warning will be provided.

The Wilmington Memorial Library will not be held liable for loss, damage, or theft of the contents of the collection box.

Approved by the Library Board of Trustees May 20, 2014

Patron Behavior Policy

Wilmington Memorial Library strives to maintain a welcoming and safe environment so that the library may operate efficiently and so all patrons may freely use and enjoy the public space.  Therefore, the following are not allowed except as described below:

  • Engaging in any activity in violation of Federal, State, local or other applicable law or Library Policy.
  • Abusive or Belligerent Behavior. Including confrontational and quarrelsome behavior, obscene language and inappropriate gestures or touching.
  • Noncompliance. Disobeying the reasonable directive of a library staff member.
  • Harassment. Including, but not limited to, threatening or annoying another person by verbal or physical contact or by following a person in or about a public place.
  • Boisterous Behavior. Including, but not limited to, running, horseplaying, misusing the restrooms or the elevator, or behaving in any other way that is disrespectful or annoying to library patrons or library staff.
  • Noise. Including, but not limited to, talking or laughing loudly (volume of person or group is heard above the general noise level in the library), using audible devices at a volume that disturbs others, cell phone ringing, etc. (MGL, Ch. 272, Sec. 41).
  • Cell Phones Use. Patrons are asked to turn their cell phones to vibrate, especially if sitting at computers or library tables and in the quiet study area. Brief cell phone conversations are only allowed in the front foyer.
  • Eating and Drinking. Eating is not permitted except in designated rooms at designated times. Drinks in covered containers are allowed.
  • Excessive Displays of Affection. Including, but not limited to, any sexual conduct or physical contact deemed inappropriate for a public place.
  • Monopolizing. Patrons may not monopolize library staff time or resources.
  • Soliciting or Canvassing. All canvassing, soliciting, petitioning, and leafleting is banned inside the library facility. Collection of signatures for elections and ballot initiatives is allowed outside the library. Please see Policy on the Collection of Signatures for Nomination Papers and Ballot Questions Policy and Bulletin Board Policy.
  • Photographing or videotaping. Photography and Video Policy
  • Loitering. Congregating in or around entrances or stairways, inside or out.
  • Wheeled Devices (Skateboards, etc.). Including but not limited to, skateboards, roller-skates, scooters, and wheeled-shoes on library property or grounds. All bicycles must be left outside on the bicycle racks.
  • Improper Clothing. Shoes and shirts must be worn in library.
  • Unattended Children. Per the library’s Youth Safety Policy, children nine and under may not be left unattended in the building.
  • Animals. Animals are prohibited in the library except service animals or when they are part of a library program.

Any patron violating the above rules may be asked to leave the library property and be denied access to the library by the Library Director or Director’s designee for a period of time. Repeated violations or violations of an egregious nature may result in the suspension of library privileges.

Patrons whose privileges have been revoked may have the decision reviewed by the Board of Library Trustees.

Approved by the Board of Library Trustees October 21, 2008
Revised by the Board of Library Trustees June 16, 2009; June 15, 2010; September 15, 2015
Revised by the Board of Library Trustees June 17, 2025

Social Media Policy

Purpose
This policy governs the Wilmington Memorial Library’s participation in online venues and social media defined here as any forum for online publication and commentary, including but not limited to blogs, wikis, and social networking sites (e.g. Facebook, Twitter, and Pinterest). The library makes use of these tools to reach out and be more easily accessible to current and potential library users. Social media allows the library to meet users where they are, and give staff and public a convenient way to interact and share information, ideas, and opinions on a range of topics related to the library’s mission, collections and services.

Rights and Responsibilities of the Library
The library’s social media sites serve as “limited public forums.” The library sets rules for use of its online venues and social media sites, just as it does for use of its other resources and communications. Library staff will monitor for content, relevancy and appropriateness. The library reserves the right to deny or remove any content including tags, and/or images that violate the law, the rights of any third party, or library policies. The library is not responsible for the content on the pages of friends, fans, or followers of the library.

User Responsibilities and Use Restrictions
Users of all ages are responsible for protecting their privacy and should not post personally identifying information, such as last name, school, age, phone number or address. The library does not act in place of, or in the absence of a parent or legal guardian.
Users may not post comments, tags or images that impinge on another’s privacy or that may be considered objectionable or inflammatory. Violations include, but are not limited to:

• Off-topic and/or disruptive posts
• Commercial promotions or spam
• Duplicate or excessively redundant posts from the same individual
• Threatening language and personal attacks
• Private, personal information published without consent
• Obscene or libelous content
• Copyright infringement/plagiarized material
• Political advocacy
• Posts that violate laws or library policies
In addition, the library reserves the right to edit or remove any postings or comments for space or content, while retaining the intent of the original post. The library shall also be granted the right to reproduce comments, posts, and messages in other public venues. No user should have any expectation of privacy or proprietary interest in his or her use of the library’s social networking sites.

While the library regularly monitors and reviews interactions, it cannot guarantee in all cases that barred content will not be posted by users, and the library assumes no liability for the posting or viewing of any such material. If a user encounters such material, he or she should promptly report it to the library. The library assumes no liability regarding any event or interaction that takes place by any participant in any library-sponsored social networking service, and does not endorse or review content outside the social media forums created and administered by library staff.

The library will periodically evaluate the role and utility of its online venues and social media, which may be terminated at any time.
Approved by the Board of Library Trustees October 20, 2015
(replaces Social Networking Policy)

Photography and Filming Policy

Photos or videos may be taken in open public areas of the building and on library grounds with restrictions that provide for the safety of the staff and public and continuous library operations.  Given that the library is a public space, it is important to note that individuals who choose to use public spaces relinquish a measure of privacy.

We ask that photographers/videographers observe the following:

  • Refrain from disturbing other library users (examples: tripods, flash photography).
  • Be respectful of personal space.
  • Be respectful of families and children.
  • Do not take photos/video of specific, copyrighted (or otherwise protected) materials for the purpose of redistribution.
  • Do not take photos/video in non-public areas (restrooms or staff only areas) without authorization by library staff.
  • Do not use tripods or lighting without authorization by library staff.

Library staff may stop any photography or video recording that appears to interfere with the library’s ability to conduct business, or that compromises public safety or security.

Members of the media should check in with the library’s administrative staff prior to or upon entering the library to alert staff of the intent to photograph or video inside the library

Please note that Wilmington Memorial Library often engages in photographing and recording programs and events for our own publicity and promotional purposes. Library staff will make every effort to notify members of the public when photography and video recording is taking place, and any patrons who do not want to be photographed or recorded will be respected.

Approved by the Board of Library Trustees 9/22/20

Program Policy

The Wilmington Memorial Library supports its mission by developing and presenting programs that provide opportunities for lifelong learning, cultural enrichment, literacy support and community connection.

Ultimate responsibility for programming rests with the Library Director, who in turn, delegates program management responsibility to the Assistant Library Director, the Adult Services Librarian, the Youth Services Librarian, and other designated staff.

In developing and delivering programs, the library staff utilizes staff expertise, collections, equipment, and facilities. The following criteria are used in making decisions about program topics, speakers, and accompanying resources.

  • Community needs and interests
  • Relevance/appropriateness of program to library’s mission and strategic plan
  • Budget and cost of program
  • Space required for program
  • Presenter background/qualifications in content area
  • Staff time

Anyone interested in presenting a library program may submit a proposal that will be reviewed according to the above criteria. The library’s philosophy of open access to information and ideas extends to library programming. Library sponsorship of a program does not constitute an endorsement of the content of the program or the views expressed by participants, and program topics, speakers and resources are not excluded from programs because of possible controversy.  In keeping with the American Library Association Bill of Rights – Access to Resources and Services to Minors, parents/guardians, not the library, are responsible for monitoring attendance of their children at library programs.

Sources for funding for library programs comes from the library’s operating budget, the Friends of the Library and various grants. Library staff who present programs do so as a part of their job. In addition, the library draws upon community resources in developing programs and attempts to partner with other libraries, community organizations, educational and cultural institutions or individuals to present and/or co-sponsor programs.

All programs at the library are open to the public and normally offered free of charge. A fee may be charged for certain types of library programs, such as where there is a cost for materials to participate in the program. Tickets may be sold for special library events.

Performers or authors may sell books as part of a library program. Sale of any other products or business promotional materials at library programs is not permitted

Due to space limitations or due to the nature of the program, attendance at programs may be limited. Registration for programs may be done on the library’s web site calendar of events, or by calling or visiting the library. In keeping with Massachusetts General Laws (Chapter78, Section 7) names of registrants is confidential. Program presenters may ask attendees to voluntarily provide their names at the time of the program.

In some cases, the nature and success of a program may require a limited attendance based on age, for example, programs intended for children and teens that are geared to their interests and developmental needs.

Approved by Board of Library Trustees 5/18/10
Updated and approved by Board of Library Trustees 9/20/16
Updated and approved by Board of Library Trustees 8/15/23

Updated 5/29/2024

Reconsideration of Library Programs

The choice to attend library programs by users is an individual matter. While a person may reject a program for himself/herself, he/she cannot exercise censorship to restrict access by others.

Recognizing that a diversity of events may result in some requests for reconsideration, the following procedures have been developed to assure that objections or complaints are handled in an attentive and consistent manner.

Any resident of the Town of Wilmington that has a concern regarding the selection of a program is welcome to discuss the interpretation of these principles with the Library Director. A formal review of any event is initiated only upon the submittal of a Request for Reconsideration form at least two weeks prior to the program. Upon submittal of this form, professional program coordinators on the staff will read, review, and comparatively assess the event being reconsidered. A formal written response and assessment will be forthcoming from the Library Director.

In addition to the Request for Reconsideration form, the following documents will be provided should there be a challenge.

ALA Library Bill of Rights
ALA Freedom to Read Statement
ALA Freedom to View Statement

Teen Movable Gallery Exhibit Policy

The Wilmington Memorial Library provides a space in the Teen Zone for tween and teen artists in grades 6-12 to exhibit their artwork. The guidelines for exhibiting artwork are as follows:

  • Teens interested in exhibiting their artwork should contact the Teen Services Librarian and complete and sign the Art Exhibit Application.
  • The artwork must be suitable for public display in a public library. Determination of suitability rests with the Teen Services Librarian, Library Director and Board of Library Trustees.
  • The exhibit space allows for approximately 5-8 paintings or photographs.
  • Paintings, prints, drawings or photographs must be suitably framed or wired to be hung on the library’s art hanging track system.
  • Display set up and removal dates need to be coordinated with the Teen Services Librarian. The typical display time is one month. Artwork not picked up by the agreed upon date will be removed by library staff.
  • Artist’s name will be posted with the artwork. Additional information about the artist or the artwork may be included with the exhibit.
  • The Wilmington Memorial Library is not responsible for loss of or damage to any of the artist’s work.

Approved by the Board of Library Trustees 11-21-17

Town Crier Digital Newspaper Archives Policy

The Board of Library Trustees endorse the American Library Association’s Interpretation of Library Bill of Rights as it pertains to Expurgation of Library Resources. Thereby, the Wilmington Memorial Library will not redact any information or remove any links to the digital archives of the Town Crier newspaper. The Wilmington Memorial Library is not responsible for the content of any materials which are in its collections, archives, online access, or other resources and is not liable for the accuracy of any information as reported in the digital newspaper archives of the Town Crier. Per the Digital License Agreement between the Woburn Daily Times, owner of the Town Crier, and the Town of Wilmington, the “intellectual property” rests with the publisher. The availability of any such materials shall not constitute a republication of such materials by the Wilmington Memorial Library.

Approved Board of Library Trustees 9/15/15

Expurgation of Library Resources

An Interpretation of the Library Bill of Rights

Expurgating library resources is a violation of the American Library Association’s Library Bill of Rights. Expurgation as defined by this Interpretation includes any deletion, excision, alteration, editing, or obliteration of any part of a library resource by administrators, employees, governing authorities, parent institutions (if any), or third party vendors when done for the purposes of censorship. Such action stands in violation of Articles I, II, and III of the Library Bill of Rights, which state that “Materials should not be excluded because of the origin, background, or views of those contributing to their creation,”  “Materials should not be proscribed or removed because of partisan or doctrinal disapproval,” and “Libraries should challenge censorship in the fulfillment of their responsibility to provide information and enlightenment.”

The act of expurgation denies access to the complete work and the entire spectrum of ideas that the work is intended to express. This is censorship. Expurgation based on the premise that certain portions of a work may be harmful to minors is equally a violation of the Library Bill of Rights.

Expurgation without permission from the rights holder may violate the copyright provisions of the United States Code.

The decision of rights holders to alter or expurgate future versions of a work does not impose a duty on librarians to alter or expurgate earlier versions of a work. Librarians should resist such requests in the interest of historical preservation and opposition to censorship. Furthermore, librarians oppose expurgation of resources available through licensed collections. Expurgation of any library resource imposes a restriction, without regard to the rights and desires of all library users, by limiting access to ideas and information.

Adopted February 2, 1973, by the ALA Council; amended July 1, 1981; January 10, 1990; July 2, 2008; and July 1, 2014.

[ISBN 8389-5419-7]

**Addendum to the Town Crier Digital Newspaper Archives Policy

Tutor Policy

The Wilmington Memorial Library is committed to managing its space in way that best serves the needs of all users. Thus, it is necessary to designate space and allocate times for tutoring as follows:

Banda Room School Year:

Monday and Wednesday, 3 pm – 6 pm Summer: Monday and Wednesday, 9 am – 12 pm

Children’s Room Year Round:

Monday – Thursday, 5 pm – close

Teen Space:

Wilmington High School Honor students may tutor in the Teen Space after checking in with the librarian.

Guidelines:

    • The Banda Room can accommodate up to six tutors with a student during designated tutoring hours.
    • The Library does not sponsor, recommend or assume liability or responsibility for the work and/or activities of tutors and students who use the library space.
    • Tutors are responsible for the behavior of students being tutored.

Please note that the library’s meeting rooms may not be booked for tutoring. The library may cancel a meeting room reservation due to building conditions, weather conditions, or other special situations. In case of inclement weather, the applicant should contact the library to ascertain whether the library is open. In the rare circumstance that a conflict occurs, the library may have to cancel or reschedule tutoring hours. They will update their online calendar to reflect updated Tutoring hours.

Approved by the Board of Library Trustees, November 16, 2010
Updated February 2013
Updated April 2017
Updated September 2021
Updated June 2024

Youth Safety Policy

The Wilmington Memorial Library welcomes children and teens from 0-18 to use and enjoy its facilities, collections and programs. In order to ensure the safety and well-being of children using the library, the following policy has been established:

Responsibility for Children Using the Library

The responsibility for the safety and behavior of children in the library rests with the parent/caregiver and not with library staff. Therefore children, ages nine and under, must have a parent or designated caregiver in the immediate vicinity and in visual contact with the child using the library. The caregiver must be at least 14 years old and must have emergency contact information for the children’s parent/caregiver. At the discretion of the library staff member running the program, children, ages nine and under, may attend certain library programs without a parent/caregiver in the room as long as the parent/caregiver remains in the library and immediately joins the child at the end of the program.
Children ten and up may use the library on their own provided that they comply with the Patron Behavior Policy. Children in this age group should have the phone number of a parent/caregiver that may be contacted in case of an emergency or if the child is asked to leave the building for violating the Patron Behavior Policy.

Children Left Unattended After Library Hours

Children must be picked up before the library closes. The parent/caregiver is expected to know the library’s hours of closing and must also keep in mind that the library may close unexpectedly for reasons, such as, a power outage, inclement weather etc. The library is not responsible for children without a ride home at closing. If no ride has arrived ten minutes after closing, staff will contact the Wilmington Police Department who may wait with the child at the library or take the child to the Public Safety Building where the child can safely wait to be picked up.

Inappropriate Use of Youth Services Room

While patrons of all ages are welcome to browse and check out materials from the Children’s and Teen collections, the seating, tables, and the use of computers, electronic equipment, and other stand-alone activities within the Youth Services Room is exclusively for the use of children, teens, and their families. The Teen Area is specifically reserved for youth in grades 6-12 and their parents/caregivers. The Youth Services Room and adjoining areas are not meeting or workspaces for adults 19 and older. Adults unaccompanied by a child or teen are welcome to use the first-floor workspaces.

If an adult in Youth Services is not accompanied by a child or teen or is not involved in appropriate use of children’s and teen library materials and is observed by staff to be spending an unnecessary and unusual amount of time in Youth Services, such person shall be asked to use other areas of the library. Caregivers waiting for their child in a program or tutoring are welcome to wait in the Children’s Area or the first floor of the library. Adults without an accompanying child/teen cannot attend Children’s or Teen Programming with the exception of events marked “All Ages”.

Child Safety Policy approved by Board of Library Trustees 5/17/16
Renamed Youth Services Safety Policy updated and approved by Board of Library Trustees 8/15/23