In order to maintain good customer service and a safe working environment, the following minimum staffing guidelines should be followed for the library to remain open and/or normal operations to continue:
- A minimum of three staff persons should be in the library at all times (two on the first floor and one on the second floor) plus one library page to help cover breaks (other staff may fill this role).
- In the event that there is insufficient staffing to open both floors, the Children’s Room should be closed and minimum of two staff persons and a page assigned to the first floor.
- If the minimum staffing for the first floor cannot be met, the library should be closed to the public and remaining staff should continue to work their assigned shifts.
Please note:
The Librarian in Charge should call other staff to try to fill unassigned shifts.
The Librarian in Charge should alert the Library Director or the Assistant Library Director to the situation.
Breaks should be taken in the building when minimally staffed.
Lunches may have to be staggered: 11:00 am, 12pm, 1pm or else 12pm, 1pm, 2pm in order to have adequate coverage.
Library programs and room bookings may need to be cancelled.
Appropriate notices should be posted on doors, social media and the website in the event that the Children’s Room or the library is closed.
The following statement (s) may be used:
The Children’s Room is temporarily closed to the public due to inadequate staffing. Please contact the main desk for assistance.
The Library is temporarily closed to the public due to inadequate staffing. Staff are available via email or telephone until (insert time).
Approved Board of Library Trustees 11/16/21
