Spotlight: Add recovering information to your email.

If you use a smartphone to access your email, or if you have passwords stored in your browser, you run the risk of losing access to your email if you have to get a new device. So make sure you have either a cell phone number or an alternative email address associated with your email. With this in place, you can easily reset your password. Here are instruction on how to do so for four of the bigger email providers:

Tech help is available in a variety of ways:

  • Limited walk up assistance.
  • One-on-One Tech Help–Register for an hour session.
  • Device Drop-Ins–Wednesdays 2pm- 3pm (starting March 2016) iPad, smartphone, Kindle, or other device
  • Computer classes on a variety of topics are available. See what upcoming classes are available in the Calendar of Events.

You can also learn on your own through online tutorials

Training Sites

  • Online learning resource featuring 3, 000 business, technical and creative skills courses. It can be accessed on a computer, tablet, or mobile device; Certificates of Completion are available for courses watched in their entirety. A Wilmington Library card is needed.
  • Digital Learn- Every structure has a ground floor. Digital Learn is the ground floor for the structure that is learning about computers. Introductory topics like, search, web site navigation, and email can be found here.
  • Goodwill’s Learn for Free- If you want to learn about computer basics, like mouse & keyboard tutorials or such popular applications as Facebook this is the site for you. It also has job search help in the form of cover letter/resume writing tips and interviewing skills. You can even learn everyday skill like how to check your receipt on this free and easy resource.
  • Cousera- This is a site of Massively Open Online Courses (MOOCs) featuring self-paced courses founded by two professors from Standford University. It was one of the first MOOC sites out there and so has been around longer than EdX (see below). It boasts over 600 courses to choose from.
  • Techboomers-This site has tutorials for Facebook, Netflix,, etc. You can create an ID and track your progress along different classes.
  • WML YouTube Tutorials– Short “How To” videos on such services as Overdrive, Hoopla, and Zinio.