Volunteer Policy

Volunteer Policy

The Wilmington Memorial Library recognizes that volunteers are a valuable resource for the library. Through their time and talent, volunteers help the library meet its commitment to providing quality services to the public.

Selection of Volunteers

  • Volunteers are selected based on their qualifications in relation to the needs of the library at any given time, and based on their ability to commit to a consistent schedule of volunteer hours.
  • Volunteers will not be utilized to fill paid staff positions. Please note that volunteers do not work at library service desks.
  • Volunteers must be 13 years of age or older.
  • Prospective volunteers are required to complete a Volunteer Application Form.
  • A staff supervisor will review the application and schedule an interview if the application meets all requirements.
  • Volunteers age 18 or over must agree to a CORI check prior to beginning volunteer work at the library.
  • The library may check references and has absolute authority to decline a volunteer application.
  • If there are not suitable volunteer opportunities available, applications will be kept on file for one year. Applicants may be called to volunteer for special projects during that time.

Volunteers Duties
The following lists some of the tasks volunteers perform:

  • Shelf maintenance: straightening, shelf reading, shifting books, cleaning shelves
  • Cutting, pasting etc
  • Photocopying, collating, folding, stapling
  • Assisting with events
  • Weeding, watering and picking up litter
  • Special projects as assigned

Physical Requirements
Volunteer duties often require standing, lifting, bending, reaching, etc.

Volunteer Guidelines

  • Volunteers are requested to park in the staff parking lot behind the Friends of the Library Book Store Next Door.
  • Volunteers must sign in and out time worked in the volunteer log.
  • Volunteers should always wear a “Volunteer” tag while on duty.
  • Volunteers are expected to report to work at the scheduled time. Volunteers should notify their supervisor as soon as possible if they will be late or absent.
  • It is expected that a volunteer’s dress and grooming be appropriate for a business environment and in keeping with his or her work assignment.
  • Volunteers should refer all information and policy questions from the public to a staff member.
  • Socializing with friends during scheduled volunteer time is discouraged.
  • By law, all patron information is confidential and volunteers should not reveal any personal information to anyone.
  • Volunteers should report any safety hazards or injuries immediately to a supervisor or to the librarian in charge.
  • Volunteers may be subject to review and evaluation, correction, and possibly termination in the best interest of the library.
  • To end a volunteer commitment, volunteers should notify their supervisor of that decision and the effective date.

Wildcat Community Service Program
The Wilmington Memorial Library participates in the Wildcat Community Service Program, providing volunteer opportunities for high school students needing to earn community service volunteer hours for graduation. These volunteers, who are usually short term volunteers, are subject to the requirements of this policy.

Friends of the Library Volunteers
The Friends of the Library is a volunteer organization established as 501 (c) (3). The Friends Executive Board is responsible for Friends volunteers. The Library Director and the Friends President coordinate any special programs or projects utilizing Friends volunteers. 

Friends of the Library Book Store Next Door Volunteers
Volunteers who work at the Friends of the Library Book Store Next Door are working for the Friends. Volunteer applications for the Book Store Next Door are processed by the Book Store Volunteer Coordinator.

Homebound Volunteers
The Wilmington Memorial Library works with Friends of the Library volunteers to provide homebound delivery service. A volunteer Homebound Coordinator reviews and processes these volunteer applications. Prospective homebound volunteers must agree to a CORI check prior to becoming a homebound volunteer.

Court Ordered Community Service Volunteers
The library may accept volunteers requiring court ordered community service at the discretion of the Library Director. These volunteers are subject to the requirements of this policy.

Accepted by the Board of Library Trustees March 21, 2012

Fill out a volunteer form on line.